Your receipt of an electronic or another form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Baskeyewear.com.au reserves the right at any time after receipt of your order to accept or decline your order for any reason. 
Bask Eyewear may require additional verifications or information before accepting any order.

Order Cancellations
If notified before goods have been dispatched, baskeyewear.com.au can accommodate order cancellations. If items have been shipped, baskeyewear.com.au reserves the right to refuse order cancellation or charge the necessary fee should we need to return the package from a delivery service.

Bask Eyewear accepts the following payment methods.

- Visa, MasterCard, Amex
- PayPal
- Bank Deposit
- Afterpay


Credit & Debit Cards
Pay securely online using Visa, Mastercard or Amex. All card transactions are processed live through our trusted payment gateway.

To help protect against credit card fraud, we may request further information to verify your identity. If additional details are needed, we’ll be in touch via email or phone.

We reserve the right to cancel and refund any order if verification is unsuccessful.

Pay Pal
Choose PayPal for fast, secure payment using your PayPal balance or linked card (Visa, Mastercard, or Amex). Transactions are processed in real time, and you'll receive immediate confirmation.

Direct Bank Deposit
Prefer to pay by bank transfer? You can select this option at checkout. Please use your order number as the payment reference.

Australian Customers
Bank: Westpac
Account Name: Bask Eyewear Pty Ltd
BSB: 034604
Account Number: 358009

International Customers
Bank: Westpac – The Pines Branch
Account Name: Bask Eyewear Pty Ltd
BSB: 034604
Account Number: 358009
SWIFT Code: WPACAU2S
Bank Address: Shop 37, The Pines Shopping Centre, Elanora QLD 4221, Australia

Please note: Orders will not be dispatched until payment has cleared. If payment is not received within 3 business days, your order may be cancelled.

Afterpay
At Bask Eyewear, you can buy now and pay it in 4 interest-free instalments over 6 weeks.

Step one: Add your items to your shopping cart.

Step two: Select Afterpay as your payment method at the checkout.

Step three: You’ll be redirected to Afterpay to login or create your account.

Step four: Your payment schedule will be displayed.

Step five: Track your payments, check available spend limits, and make early payments in the Afterpay app.

*For full terms and conditions visit www.afterpay.com/terms. Late fees, eligibility criteria and T&Cs apply. Australian Credit Licence 527911

Delivery times provided by baskeyewear.com.au are estimates only. Baskeyewear.com.au will not be held accountable for late deliveries or loss or damages relating to late deliveries.

Certain factors such as order size, weight and shipping address may require us to ship via another method. Baskeyewear.com.au reserves the right to change your shipping method if need be.

Some orders may incur a customs or import duty charge. Baskeyewear.com.au do not have any control over these charges or are unable to advise what they will be as it is based on individual countries regulations and compliances. For further information, we suggest contacting your local customs office.

All charges are to be paid by the customer on delivery of an order. Orders cannot be returned to sender and Baskeyewear.com.au will not pay these customs charges on your behalf. If you refuse to pay these charges, baskeyewear.com.au will not be held responsible for any loss of funds as a result. We cannot mark international orders at a reduced price to avoid customs fees.

If you change your mind about your order, you can choose to return the item for an exchange, credit or refund (refunds are not available with any sale item).

Baskeyewear.com.au will offer a refund, exchange or credit on the following conditions:

1.The item is returned within 30 days of purchase

2.The item has not been worn or damaged

3. The original tags are attached

Credits are valid for 6 months.

Baskeyewear.com.au recommend you post your items via traceable post (eg. Australia Post Parcel Post or Express Post). Baskeyewear.com.au will not be responsible for lost parcels.

At Bask Eyewear, we offer a seamless shopping experience with our flexible returns policy. To maintain the security and integrity of our services, we actively monitor returns frequency and value. If we detect an unusually high frequency or value of returns, we reserve the right to take necessary actions, including restricting or cancelling future orders.

Please note that the above does not override any of your statutory rights as a consumer under the Australian Consumer Law. 

We take great pride in the quality of our product, which is why we offer a 365-day warranty against manufacturing faults from the date of purchase.

All claims are only valid with original proof of purchase. Warranty does not cover everyday wear and tear such as scratches, breaks or loss of screws and nose pieces.

Gift Vouchers can be redeemed for merchandise online.

Gift Vouchers are not redeemable for cash.

Lost or stolen gift cards cannot be refunded or replaced.
Gift Cards are valid for 12 months from the date issued.

Sign up to the Bask Eyewear mailing list via our paid Meta campaign for your chance to win 3 pairs of Bask Eyewear valued up to $660 AUD.

To be eligible to win, you must submit the form presented by Meta paid advertising. 1 entry per customer only. Duplicate entries will not be counted in the draw. Product selections are subject to stock availability. 

The winner will be contacted up to 3 times across 2 months from the advertised end or draw date via the email address provided upon entry. Prize must be claimed within this period by responding to the email with required details. Failure to claim within the two month period will result in a redraw and the winner will no longer be eligible to claim.

By submitting the on-platform form, you are consenting to receive marketing communication from Bask Eyewear. To learn more regarding our privacy policy, please view here.